TERMS & CONDITIONS
Force Majeure Events:
If we cannot perform or believe we may not be able to perform our Agreement in whole or in part due to a fire, natural disaster, act of war or terrorism (domestic or foreign), epidemic or pandemic (including COVID-19), action of any Governmental authority, national or regional emergency, other casualty, act of God, or other cause beyond our control, or due to In The Wilds illness or injury, whether or not foreseeable (“Force Majeure Event”), then we will give notice to our clients as soon as reasonably practicable.
In The Wilds works to maintain a safe work environment, including but not limited to, complying with applicable Governmental laws, directives, orders, and regulations (each a “Governmental Order”). In The Wilds shall not be required to perform if the Event is held in violation of a Governmental Order or if In The Wilds participation in the Event would violate a Governmental Order. We are not obligated to continue to perform if our personal safety or well-being has been or will be compromised or threatened at the Event, including, but not limited to, as a result of the condition of the venue for the Event, or the conduct of an attendee of the Event.
Postponement & cancellation due to Force Majeure Events where a Government order prevents the wedding from going ahead:
In case of the above, we will contact our Clients to find an alternative date for the Event that is suitable to both the Clients and In The Wilds, without penalty.
To the extent the Parties cannot agree on a suitable replacement date consistent with In The Wilds availability, we will cancel the Event and return any fees paid minus the non-refundable deposit, which is paid to secure a date and cover admin expenses.
In the case of a Force Majeure Event that prevents In The Wilds from performing but does not otherwise impact the Event, including, but not limited to, illness or injury to In The Wilds, we shall make reasonable efforts to suggest a replacement photographer for the Event. Should the Clients not accept a replacement photographer selected by In The Wilds to perform our obligations under the Agreement, we shall refund monies paid by the Client, excluding the non-refundable deposit.
Postponement due to impacts of Covid-19 or Force Majeure Events including guests from interstate not being able to attend due to border closures:
In the case that the Client requests a date change because of guests not being able to attend because of border closures or other impacts from Covid-19 that don’t include a Government order preventing the wedding from going ahead, the following conditions apply:
• The wedding must be scheduled within 12 months of the original date.
• 50% of the non refundable deposit will carry over to a new deposit and the Client will pay the other 50% to hold the new date.
• The new wedding date must be scheduled for a weekday or a Sunday.
• Any booking upgrades or date changes will be subject to updated In The Wilds packages and increased prices.
• The Clients must sign a new contract
Cancellation due to any other reason – including guests from interstate not being able to attend due to border closures:
In the event that the Client cancels the services booked within 6 months of the Event date the Client must agree to pay the package in full, due to In The Wilds forgoing the opportunity to book another event in this time frame. Any monies paid to In The Wilds in this case is non-refundable. If the wedding date is beyond 6 months, we will cancel the Event and return any fees paid minus the non-refundable deposit, which is paid to secure a date and cover admin expenses.